Closings That Strengthen Your Brand and Earn Referrals


A closing is a series of client touchpoints during the most critical stage of the transaction,
shaping how your clients remember the experience and the agent they trust.

How the Closing Experience Shapes Your Brand

Not all closings create the same client experience. How the closing is managed
can either weaken trust or strengthen your brand and future referrals.

Poor Closings

Diminished client trust
A weakened agent brand
Lost referral opportunities

Average Closings

• Preserved client trust
A protected agent brand
• Maintained referral potential

Exceptional Closings

Enhanced client trust
A strengthened agent brand
Increased referrals

The closing shapes how clients remember you and influences whether they refer you.
Here’s how we make sure it works in your favor.

How Exceptional Closings Happen

For over 19 years, we’ve built a closing process designed to create clarity, reduce surprises,
and deliver a consistent, high-quality experience from start to finish.

Peace of Mind from Day One

• Immediate outreach to all parties
Clear process from the start
• Title work begins immediately
• Issues identified early

Clear Communication

• Secure, modern closing portal
• Real-time updates throughout
• Calls and emails answered quickly
• Everyone knows what’s next

An Experience That Reflects on You

• Attorney-managed closing process
Organized, professional closings
• Everything clearly explained
• Clients leave confident and impressed

The result is a closing that reinforces your professionalism, strengthens client confidence,
and helps turn great service into future referrals.

Meet the Team Behind the Experience

An experienced team backed by attorney oversight and dedicated specialists.‍ ‍

Joe Taylor
President & Founder

Corey Druker
Escrow Officer

David A. Burt
Attorney at Law

Kristy Sutton
Processing Manager

Sarah Best-Purvis
Licensed Title Agent

Jaslyn Morgani
Processor

What Agents and Clients Say

Great Attorney on Staff
“Having an attorney on staff was very helpful. I wasn’t in the area for my sale,
but the team handled my complex transaction professionally.”
- J. Leavitt, Seller

Trusted With My Clients
“Marketplace Title takes excellent care of my clients and keeps transactions moving smoothly. Their communication and professionalism make closings easy.”
- J Gietzen, Broker-REALTOR®

Exceptional Communication
“The communication was exceptional. The entire staff was a pleasure to work with, and the process was timely and smooth from start to finish.”
- J. MacDonald, Buyer

Professional and Streamlined
“Extremely professional and courteous. I appreciated being kept up to date throughout the process and everything felt organized and streamlined.’”
- C. Hourtovenko, Seller

Always a Smooth Closing
“Marketplace Title has handled many of my closings over the years. Their team is professional, organized and always keeps everyone updated during the transaction.”
- Jason Pavich, REALTOR®

Confidence in the Process
“Sarah was on top of everything and gave us confidence throughout the transaction. Her professionalism and attention to detail made the experience smooth.”
- K. Vernon, Buyer